Spinshark Casino Terms and Conditions

By accessing and using the services offered by Spinshark Casino, you confirm that you are solely responsible for understanding and complying with the laws and regulations governing online gambling within your jurisdiction prior to engaging with the platform.

Changes to the Terms & Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any significant changes will be communicated to players in advance before taking effect. Players are encouraged to review this page regularly to remain informed of any updates.

Eligibility to Play

Access to Spinshark Casino is restricted to individuals located in jurisdictions where online gambling is legally permitted. It is your responsibility to verify that participating in online gambling is lawful in your region before registering or placing any bets.

Only individuals who are at least 18 years of age, or who meet the minimum legal gambling age as defined by their country of residence (whichever is higher), are permitted to create an account and play. We reserve the right to verify your age at any time and may suspend or restrict access to accounts that do not meet age requirements.

Game Availability

Certain games may be unavailable in specific jurisdictions due to restrictions imposed by game providers. Players who attempt to bypass these regional limitations using VPNs or similar technologies will be in violation of these Terms, and any winnings obtained through such methods will be forfeited.

A detailed list of countries where specific games—such as those from NetEnt, Street Fighter, and others—may be restricted is available on our platform. Additionally, players from certain countries are not eligible to win jackpots on select NetEnt titles. Players located in Canada are prohibited from accessing games provided by the NYX gaming platform.

Accepted Currencies

The following currencies are accepted for both deposits and withdrawals: GBP, EUR, USD, CAD, AUD, BTC, XRP, USDT, DOG, LTC, TRX.

Taxes and Fees

You are solely responsible for any taxes, fees, or financial obligations that may arise from your winnings in accordance with the laws of your country of residence.

Game Rules

Before participating in any game, you must ensure that you fully understand its rules. We also recommend that you familiarize yourself with the theoretical return-to-player (RTP) percentage associated with each game prior to play.

Disclaimer of Liabilities

By accepting these Terms and Conditions, you acknowledge that gambling carries financial risk and may result in the loss of funds. Spinshark Casino shall not be held liable for any financial damages or losses incurred through your use of the website.

We accept no responsibility for technical disruptions, including but not limited to hardware or software failures, lost or unstable internet connections, or other interruptions that may affect access to the website or the continuity of gameplay.

If a wager is accepted or a payment is made in error, we reserve the right to void any affected wagers or to correct the outcome by re-settling the bet under the correct terms that should have applied at the time of placement.

Should your account be credited with funds in error—whether due to a technical glitch, incorrect paytables, or human mistake—such funds remain the property of Spinshark Casino. We reserve the right to deduct any such amounts from your account. If these funds have already been withdrawn before the error is identified, the value will be considered a debt owed to us. You are required to notify us immediately if you become aware of such an error.

The general Terms and Conditions displayed on our website form the binding agreement between you and Spinshark Casino. Any guidance provided by our customer support team is intended for assistance only and does not modify or override these official Terms. In the event of any conflict between information given by customer support and the published Terms, the Terms shall prevail. If discrepancies arise between versions of these Terms in different languages, the English version will take precedence.

Player Account Use

Each player is permitted to hold only one personal account. Creating multiple accounts will result in the suspension or termination of all accounts involved. You must not allow third parties, including minors, to access your account.

Any winnings or bonuses obtained through duplicate accounts will be reclaimed by Spinshark Casino. The website is intended for personal use only, and commercial use of the platform is strictly prohibited.

Anti-Fraud Policy

We operate a strict anti-fraud policy and employ a variety of tools and techniques to detect and prevent fraudulent activity. If a player is suspected of engaging in fraudulent actions—including but not limited to collusion with other players, employing strategies aimed at securing unfair winnings, committing fraud against other online casinos or payment providers, depositing funds from illicit sources, initiating chargebacks or disputing payments, creating multiple accounts, cheating in any form, or declaring bankruptcy in their country of residence—we reserve the right to terminate the player’s account and suspend all payouts. Such decisions are made at our sole discretion, and we are not obligated to notify the player of the reasons for these actions. We also reserve the right to report fraudulent activities to the relevant regulatory authorities.

We have zero tolerance for advantage play. Any player attempting to exploit welcome offers or other promotions acknowledges that we reserve the right to void bonuses and any associated winnings resulting from:

• Use of stolen payment cards
• Chargebacks
• Creation of multiple accounts to benefit from promotions
• Provision of false registration information
• Submission of forged documents
• Any other actions that may harm Spinshark Casino
• Low-risk roulette strategies involving bets covering 25 or more of the 37 numbers on the table (such as placing equal bets on black/red or even/odd)

We reserve the right to close your player account and refund the remaining balance, after deducting any applicable withdrawal charges, at our absolute discretion and without prior notice.

To verify a player’s account, management may request documents (such as identification, proof of payment method, utility bills, etc.) in Latin or Cyrillic script. If a player cannot provide documents in these alphabets, we reserve the right to request video verification where the player presents their documents.

We reserve the right to withhold payments if there is suspicion or evidence of system manipulation. Criminal charges may be filed against users who manipulate or attempt to manipulate the casino system. We also reserve the right to terminate or modify any games or events offered on the website.

Any deposit must be wagered at least three times (the player must place bets totaling three times the deposit amount) before withdrawals connected to that deposit become available. If multiple deposits are made without any gaming activity, the player must wager the total amount of those deposits before requesting a withdrawal. Failure to do so may result in a processing fee being charged at our sole discretion.

Depositing

We offer a variety of payment methods, including VISA and MasterCard credit and debit cards, as well as alternative payment options. You may contact our Support team for information about payment methods available in your country of residence.

Minimum deposit amounts:

• GBP/EUR/USD/CAD/AUD: 20
• BTC: 0.0001
• TRX: 1
• XRP: 0.001
• USDT: 2
• DOGE: 1
• LTC: 0.01

Maximum deposit amounts vary depending on the payment method selected.

Third-party payments are not accepted. You must make deposits using a bank account, bank card, e-wallet, or other payment method registered in your name. If we discover during security checks that this condition has been violated, your winnings will be confiscated, and the original deposit will be refunded to the payment account owner. We are not responsible for funds lost due to third-party deposits.

Due to the nature of cryptocurrencies, deposit limits cannot be applied to deposits made through the CoinsPaid payment system. If you wish to set deposit limits for responsible gambling purposes, please use an alternative payment method.

Withdrawal Policy

Minimum withdrawal amounts:

• GBP/EUR/USD/CAD/AUD: 20
• BTC: 0.0002
• XRP: 0.001
• USDT: 5
• TRX: 1
• DOGE: 1.0
• LTC: 0.01

Maximum withdrawal amounts depend on the payment method used. If the requested amount exceeds the limit of a particular payment system, the withdrawal will be processed in installments.

We reserve the right to verify your identity before processing any payouts and to hold withdrawals for the time necessary to complete such verification. If you provide false personal information, your withdrawal may be refused, and your player account may be terminated, with notification provided by email.

Please note that even for supported countries, we cannot guarantee successful credit card payment processing in all cases, as issuing banks may block or reject such transactions at their discretion.

The internal operating currency of the website is Euro. As a result, if you transact in other currencies, the amount deducted from your credit card may be slightly higher than displayed at the time of transaction due to currency conversions applied by your bank or our payment processing system.

All bank transfer payouts are processed within 5 to 7 banking days. Please note that bank transfer payouts in USD are not available.

You acknowledge that bank transfer withdrawals may, in exceptional cases, incur additional charges from intermediary banks. These charges are beyond our control and are limited to the equivalent of EUR 16.

Withdrawal limits:

• Daily limit: 4,000 GBP/EUR/USD/CAD/AUD
• Weekly limit: 8,000 GBP/EUR/USD/CAD/AUD
• Monthly limit: 30,000 GBP/EUR/USD/CAD/AUD

If your winnings exceed 30,000 GBP/EUR/USD/CAD/AUD, we reserve the right to divide the payout into monthly installments of up to 30,000 until the full amount has been paid.

Maximum cumulative winnings from all casino games (excluding progressive jackpot wins) within any 24-hour period are capped as follows: for VIP users, the cap is 50,000 GBP/EUR/USD (or currency equivalent); for non-VIP users and users on a VIP trial period, the cap is 25,000 GBP/EUR/USD (or currency equivalent). If your winnings exceed this limit within any 24-hour period (00:00–23:59 UTC), any additional bets placed during that period will be voided, and the amounts wagered will be returned to you. You will be paid up to the applicable cap, and any excess winnings may, at our discretion, be voided entirely.

Please keep in mind that Spinshark Casino is not a financial institution. Your account will not bear any interest, and no currency conversion or exchange services will be offered.

Refund Requests: Refund requests must be submitted within 24 hours of the transaction, or within 30 days if another individual accessed your account without authorization.

Refund Processing: Credit card refunds will be processed up to the total amount deposited. Any amounts exceeding the deposited total will be refunded via alternative methods. Bonuses and winnings will be deducted from your balance before refunds are processed. Credit card transactions deemed high-risk may be refunded, and the appropriate authorities may be notified. You are responsible for any costs incurred during the refund process.

Dormant Accounts

An account will be considered dormant if there has been no login activity for 12 consecutive months. A monthly maintenance fee of £10 (or the equivalent in your account currency) will be charged to any dormant account with a positive balance. This fee will continue to be applied until the balance is exhausted or the account is reactivated.

Dispute Resolution and Complaints

If you encounter any issues regarding payments, bonuses, or responsible gaming limits, please contact our Support team. Complaints will be reviewed by our team and escalated if necessary. If the issue remains unresolved, you may reach out to independent authorities, gaming regulators, or licensing bodies listed on our website for further assistance.

In the event of any dispute between on-screen results and game server logs, the game server logs shall serve as the final authority.

Other Provisions

We reserve the right to modify or discontinue any games, events, or promotional offers without prior notice.

These Terms and Conditions constitute a legally binding agreement between Spinshark Casino and its players. It is your responsibility to carefully read and adhere to the rules outlined here. In the event of any conflict between these Terms and advice provided by customer support, these Terms and Conditions shall take precedence.